I am a qualified teacher and I live in Frome with my wife and our two children. I have worked in schools, the NHS, local government and commercial business. Most of my professional life has been spent educating and helping people.
I have been passionate about computers and tech for over 25 years, and I love sharing my enthusiasm for machines that can do useful, interesting and occasionally wonderful things. I have experience in web design, building PCs and repairing devices.
I have worked professionally with adults with learning disabilities; people experiencing difficulties with their mental health; and young people, including neurodiverse children and young offenders. If someone you know could benefit from a patient, supportive approach to solving a technology challenge I would be delighted to help.
Friendly, reliable help
From as little as £35, I offer professional, friendly one-to-one help for all your computer and technology needs. Perhaps you want to set up a new computer, or make sense of your smart TV, or persuade an uncooperative printer to print. From smartphones to smart speakers, if it connects to the internet – or to something that does – I can help.
I will come to your home, or another location that suits you. I will listen to what you need, and carefully explain and demonstrate the solution. There are no ‘silly questions’ and I will give you as much time as you require. I can write down clear instructions for you to refer to at a later date. If you have questions later on, I’m only an email, Whatsapp or call away.
Maggie Paradise
26 September 2025
Trustindex verifies that the original source of the review is Google.
Dan was prompt replying to my initial email and his time-keeping impeccable . He was great in setting up my new laptop - I would never have done it without him. Many Thanks.
Mary Mewha
20 August 2025
Trustindex verifies that the original source of the review is Google.
Dan was great. I'd been struggling for some time with my email account(s), ending in what felt like total chaos! When it got to the point that I couldn't get into my emails from my phone, I had to accept that my best efforts to resolve it all weren't working. Luckily I found Dan online, and also luckily he was able to sort the whole mess out for me. Very much appreciated Dan, thank you!
Bridget Bradford
12 August 2025
Trustindex verifies that the original source of the review is Google.
Dan solved the problem of my devices not connecting to my printer very quickly and told me how to avoid/solve the problem again.
Kay
8 July 2025
Trustindex verifies that the original source of the review is Google.
Friendly and responded to my emails promptly. Set up my new laptop to suit me which is great.
Brian Stables
8 July 2025
Trustindex verifies that the original source of the review is Google.
Very efficient. Dan clearly explained what he was planning to so I could understand and in addition to updating the operating system for my PC quickly fixed a couple of old niggles
Rosemary Williamson
11 March 2025
Trustindex verifies that the original source of the review is Google.
I highly recommend contacting Dan if you have a tech problem, he was instantly responsive, he came to my home and sorted the issue I had. He is kind and friendly and left me with notes to help me in the future.
Astri Griffin
28 February 2025
Trustindex verifies that the original source of the review is Google.
If your computer needs some help DAN is the man.
Lucia Chadwick
9 February 2025
Trustindex verifies that the original source of the review is Google.
A great business offering one to one, at home tech support, and tuition! Dan is really approachable and knowledgeable. I used Dan to update the artwork for my charity’s logo. He did an excellent job in next to no time which has been an enormous help. He covers Frome and the surrounding areas.
Apollo Dendy
24 January 2025
Trustindex verifies that the original source of the review is Google.
Very friendly and helpful. We will be in touch again!
Pears Daniels HR Consultancy Ltd
10 December 2024
Trustindex verifies that the original source of the review is Google.
Dan was amazing and had enormous patience with me who is technically inept, I would highly recommend him to anyone.
Area served
I cover Frome and villages around, and Warminster, Westbury and Trowbridge for face-to-face appointments.
Yes, I can do appointments over the phone or via Zoom, Teams, Facebook or Whatsapp video. Face-to-face appointments upon negotiation. Please get in touch to discuss further.
Absolutely! If you’d like to give the gift of patient, friendly tech support I can supply gift cards for one-off sessions or for a block of sessions. I’m always happy to discuss any specific requirements your recipient may have. Please drop me an email.
Pricing
£35 per 30 mins
Whole or part
Outside Frome minimum one hour
Evening work (5pm onwards) billed at time and a half, weekend work billed at double time
